Technical issues on Channels

If you’re experiencing errors, having tech issues, or just generally having trouble in the app, please let us know. Our Support team is here to help. 

To report a technical issue: 

  1. Tap the three dots in the upper right corner of your Channel home screen (or the three dots next to a comment).
  2. Select Report Problem.
  3. Describe your problem and provide your email address. 

Please also feel free to email us at channels@marcopolo.me.

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