How do I join a Channel?

Before signing up for Channel, you need to first register for it from a web browser. Once you’ve registered, you can sign in to access your Channel using the Marco Polo Channels app. Here are the steps to register for a Channel:

  1. Using a web browser, navigate to your Channel leader’s Channel link.
  2. Sign up for their Channel:
    1. Enter your name, email, and mobile number. 
    2. Tap Join.
    3. Insert the six-digit verification code and select Verify.
    4. Enter your credit card information. 
    5. Enter a coupon code (if applicable). 
    6. Select Pay. (Don’t worry – for monthly subscriptions you won’t be billed until the actual launch date of the Channel.*)
  3. Download the Marco Polo Channels App on your Android or iOS device (Yes – Marco Polo Channels is a different app than Marco Polo!)
  4. Log in to the Channels app with the same mobile number you used to sign up for the Channel. 
  5. All Channel content will be viewable at 9 am PST on the Channel launch date. 

Tap here to view a walkthrough of how to join a Channel. 

*Your credit card will be charged according to the type of Channel and/or when you join: 

  • Monthly Channel: Charged on launch date. 
  • One-time Channel: Charged upon sign-up.
  • If you join a Channel after it has already launched: Charged upon sign-up.

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