Can I connect with my members 1:1 via Marco Polo Channels?

While Marco Polo Channels is meant for group coaching, there are different ways to give your members 1:1 access to you.

Welcome message 

When Members join the Channel, they will see your welcome video, which they can respond to in a 1:1 thread to you.

Q&A feature

The Q&A feature allows members to reach out to you 1:1 with a texted question, and elaborate over video.

Members can record videos of up to one minute in length; leaders have no time limit.

To turn on the Q&A feature for your Channel, email us at

Marco Polo chat

Members can connect with you or other Channel members via Marco Polo app. To do this, they: 

  1. Tap the three dots in the top right corner of the Channels home screen.
  2. Select Member Directory.
  3. Find the person they'd like to connect with, whether it's you or another member. 
  4. Select Send a Chat Invitation. This will send an invitation that, once accepted, will connect the two people to chat on Marco Polo. 

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